SUPPORT / 帮助与支持

Let’s get your hosts in view.

Help with setup, independent heartbeats, iCloud configuration, and Home or Lock Screen widgets.

Contact the developer

Include your Host Pulse version, device and OS version, what happened, and the steps to reproduce it. Share redacted screenshots that keep host endpoints and credentials private. English and Chinese are welcome.

Get started

Prepare one compatible HTTPS heartbeat endpoint for each host. Each host should publish its own status independently.
Open Host Pulse and expand “主机独立自报地址”. Enter a host name and its HTTPS address, then save and refresh. The configured name must match the name in that host’s heartbeat.
Open the app once after installing an update. Add Host Pulse from the iOS widget picker to your Home or Lock Screen.

A fresh installation displays clearly labeled demonstration data until you configure your own endpoints. You can explore the interface immediately.

Understand the status

Online: a recent heartbeat reports that the host is connected.
Offline: the latest available evidence reports a disconnected host or an expired host heartbeat.
Pending update / confirmation: the app needs fresh evidence. Check the network and refresh before treating the host as offline.

“最近核验” shows when status was last checked. The optional app badge counts hosts confirmed offline or in an error state; pending verification is shown separately.

If the app and widget look different

Open Host Pulse, tap refresh, and wait for the request to finish.
Return to the Home Screen and compare the host count, status colors, and last-check time. App and widget share a local snapshot on the same iPhone.
Allow iOS time to reload the widget. Widget refresh timing is managed by the system. If a problem persists, contact support with a redacted screenshot of both views.

iCloud and host endpoints

Use the same Apple account and enable iCloud for configuration synchronization across Apple devices. Host Pulse reads the endpoints you enter; your endpoint provider controls its own access and retention. Keep private credentials out of publicly accessible status payloads.

中文帮助

每台主机使用独立的 HTTPS 心跳地址。在 App 中展开“主机独立自报地址”，填写与心跳内容一致的主机名称和地址，保存并刷新。新安装时显示“演示数据”，配置完成后显示实际设备状态。

如果 App 和小组件看起来不同，请先打开 App 刷新，再回到主屏比较在线数量、颜色及最近核验时间。小组件刷新时机由 iOS 管理。“待更新”表示需要新证据，与已确认离线分别显示。

需要帮助时，请发送 App 版本、系统版本、复现步骤和已隐去主机地址及凭据的截图至 helloispace@gmail.com。

Learn how your data is handled in the Host Pulse privacy policy.